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Difficult conversations are often confused with conflict or confrontation - and it doesn't have to be that way. With practice and awareness we can navigate difficult conversations with ease and grace rather than conflict and upset. It requires an understanding of the power of words and triggers as well as the chemical cocktails of different types of conversations. This episode shines a light on over 10 tips to guide you to a successful conversation. Enjoy - and remember to follow and subscribe so you never miss an episode.

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